QEats ("we," "our," or "us") operates the QEats, QEats Driver, and QEats Partner mobile applications and website (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.

1. Information We Collect

Personal Information: When you create an account or use our Services, we may collect:

• Phone number (required for account verification)
• Full name
• Village/delivery address
• Device information (device type, operating system)

Order Information:

• Order history and preferences
• Delivery addresses
• Payment method (cash on delivery)

Location Information:

• Delivery address coordinates
• For drivers: real-time GPS location during active deliveries

Automatically Collected Information:

• Device identifiers
• Push notification tokens
• App usage data

2. How We Use Your Information

We use the information we collect to:

• Verify your identity via phone number (OTP verification)
• Process and deliver food orders
• Connect customers with restaurants and delivery drivers
• Send order status notifications
• Improve our Services and user experience
• Communicate promotional offers (with your consent)
• Ensure safety and prevent fraud

3. How We Share Your Information

We may share your information with:

• Restaurants: Your name, phone number, delivery address, and order details to fulfill your order
• Delivery Drivers: Your name, phone number, and delivery address to complete deliveries
• Service Providers: Third-party services that help us operate (e.g., hosting, notifications)

4. Data Storage and Security

Your data is stored securely using Supabase cloud infrastructure with encryption at rest and in transit. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our Services. You may request deletion of your account and associated data at any time through the app's settings.

6. Your Rights

You have the right to:

• Access: View your personal information in the app
• Update: Modify your name and delivery preferences
• Delete: Delete your account and all associated data through the app
• Opt-out: Disable push notifications through your device settings

7. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

8. Third-Party Services

Our Services may use the following third-party services:

• Supabase: Database and authentication
• Expo: Push notifications
• WhatsApp: OTP delivery

Each third-party service has its own privacy policy governing the use of your information.

9. Location Data (Drivers)

For QEats Driver app users: We collect real-time GPS location data only while you are online and available for deliveries or during an active delivery. Location tracking stops when you go offline. This data is used solely to match you with nearby orders and to show delivery progress to customers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in our apps and updating the "Last updated" date.

11. Contact Us